About SERVPRO of Rockingham and Augusta Counties


William John & Arthur V. Hall, Jennifer A. Lolli

Owners of SERVPRO of Rockingham and Augusta Counties

Three owners, William Hall, Arthur Hall, and Jennifer Lolli, all add unique experience and knowledge to the oversight and management of a rapidly growing team of restoration professionals. The priority is and will continue to be customer satisfaction, exceeding the expectations of property owners during traumatic times of their life following water, fire, and storm damage events.  

Experienced SERVPRO Professionals to Help

We commit to providing educated and experienced restoration professionals for the disasters that impact your life. We have our roster accredited in several facets of the restoration industry, such as:

  • Water Restoration
  • Applied Structural Drying
  • Fire & Smoke Restoration
  • Mold Remediation
  • Carpet Cleaning

Reaching Out to Help in the Community

From local athletics with teams like the Dukes of James Madison University to high school programs, we are invested in the development of young people. As a reputable business in the area, we also appreciate the importance of our involvement in local charities, organizations, and awareness events designed to improve the lives of those less fortunate in Rockingham County and beyond.  

Emergency Response for Large Losses 

Because our area is home to massive institutions like James Madison University and historic districts like Downtown Harrisonburg, our team must arrive with the needed tools and equipment to manage large-loss events. Water and fire loss effects can spread rapidly through an open floor layout typical to office buildings, so we have trailered equipment like desiccant dehumidifiers to manage environmental moisture concerns as restoration continues. 

We’re Faster To Any Size Disaster 

Whether it is the historic Joshua Wilton House or the residences of more than 125,000 residents in the Harrisonburg statistical area, we must stay ready to help with disasters of all types and severities. Our commitment to a fast response is more than a catchy slogan but a driving element in our choices to mitigate damage in your home after emergencies and protect what matters most to our customers. We keep hundreds of mitigation and restoration tools stocked on vehicles to mobilize at the first notice of loss. 

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician