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SERVPRO Emergency Ready Profile (ERP)

4/9/2019 (Permalink)

Why SERVPRO SERVPRO Emergency Ready Profile (ERP) Plan for the worst...with the best!

“Ready for Whatever Happens”

The Best Way to Reduce Business Interruption Following a Disaster is to Plan for it NOW.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens,” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO® Emergency Ready Profile® for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

 The SERVPRO® Emergency Ready Profile® Advantage

  • A no-cost assessment of your facility.

    -This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency.

    -It will only take a little time to complete and will not take you away from current projects. But will save a lot of time if ever needed.

  • A guide to help you get back into your building following a disaster.

    -This can help minimize the amount of time your business active by having an immediate plan of action.

  • Establish the professionals at SERVPRO of Harrisonburg/Rockingham County as your disaster mitigation and restoration provider!

    -You have a provider that is recognized as an industry leader and is close by.

  • Identification of the line of command for authorizing work to begin.

    -This saves time so we can begin the work of mitigating the damage which can save you time and money.

  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

    -Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

    Call our office today to schedule your FREE 15-minute appointment!                                                                            SERVPRO of Harrisonburg/Rockingham County (540) 433-6100

Green means clean here at SERVPRO of Harrisonburg/Rockingham County

4/9/2019 (Permalink)

Why SERVPRO Green means clean here at SERVPRO of Harrisonburg/Rockingham County Like it never even happened

As a SERVPRO® Franchise, we have access to SERVPRO Industries, Inc. resources and technology. Part of this includes a large range of cleaning products SERVPRO has developed. Over the years SERVPRO Industries has strived to develop green chemicals that are safe for your home and family as well as the environment. We have been members of the EPA’s Design for Environment (EPA/DFE) initiative for a long time. This allows us access to resources that help in formulating environmentally friendly cleaning products, known as “Green” chemistry. Our most notable green cleaning products are highlighted below. 
 
Carpet & Upholstery Green Clean #251: This product is designed for cleaning both carpet and upholstery. It is truly a “one product does all” in that it can be used as a spotter, pre-spray and in-line cleaner for use with a variety of equipment. 
 
All Surface Green Clean #250: This is an environmentally friendly alternative to traditional surface cleaners. The product is designed as one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning.
 
Window Green Clean #249: This cleaner is an environmentally friendly alternative to traditional glass cleaners. The product is formulated with soft water to eliminate spotting and streaking.
 
All three products listed are pH neutral and contain no dyes or fragrances. All components are safe, non-toxic, phosphate-free, Volatile Organic Compound (VOC) compliant and biodegradable. Your home is our highest priority, which is why we strive to use green products, like these, when possible.
 
Despite our goal to use green products, many of our products cannot be classified as such. Our goal is to still use the safest products we can. Two areas the EPA/DFE does not address that are common in our restoration tasks are disinfectants and deodorizers. 
 
Disinfectants are “kill” agents and are not considered green per the EPA/DFE. The EPA does classify disinfectants by the overall toxicity. The lowest toxicity disinfectants get a rating of category 3. We use a product called Sporicidin® as a low toxicity disinfectant and it carries the EPA’s lowest toxicity rating of category 3. 
 
Deodorizers can be a problem because the fragrances used in these products can cause reactions with certain individuals. The EPA/DFE does not currently have green fragrances listed. We use air scrubbers with activated charcoal to serve as a green method of deodorization. This method scrubs the odor particles from the air and traps them in the activated charcoal filter.
 
If you have any cleaning needs for your home or business, call SERVPRO of Harrisonburg/Rockingham County. We don't just specialize in fire and water restoration and cleanup; we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Give us a call at 540-433-6100 and we'll make it "Like it never even happened."

The SERVPRO Industry Specialized Sponge!

4/9/2019 (Permalink)

Why SERVPRO The SERVPRO Industry Specialized Sponge! Clean Specialized SERVPRO Sponge (left) vs Soot Dirty Specialized SERVPRO Sponge (right).

A large fire caused soot to build up on the ceiling of a Harrisonburg home. The complete home including structural walls and ceilings were affected by the fire and smoke. Our crew at SERVPRO of Harrisonburg/Rockingham County was ready for this large job. Cleaning and restoration of this home included the utilization of the SERVPRO Industry Specialized Sponge. 

For starters, fire damage restoration involves removing soot residues from various surfaces and materials. Not all soot is the same. Some soot is easy to clean, while other soot can be extremely difficult to remove. 

Fires from smoke when the components are not in balance and so incomplete combustion produces smoke and soot residues. This soot residue is easily removed with the SERVPRO Industry Specialized Sponge. This Specialized Sponge will leave your ceiling looking new again, "Like it never even happened.

Call SERVPRO of Harrisonburg/Rockingham County at (540) 433-6100.

Mold Can Spread Through A Home In As Little As 48 hours

1/3/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moist Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold call SERVPRO of Harrisonburg/Rockingham County today at 540-433-6100.

NOT EVERYTHING IS SAFE TO BURN IN YOUR FIREPLACE OR WOOD STOVE

1/3/2019 (Permalink)

Please remember not everything is safe to burn in your fireplace or wood stove. Sometimes items that you think would be safe to burn are not. Some items can cause serious health issues or safety issues if burned. For example, burning glossy paper such as wrapping paper or newspaper ads could possibly put toxins or carcinogens in the air that you breathe. Some items burn faster than others creating a high, intensely hot flame that could catch any built-up creosote in a chimney on fire. Below is a list of a few items you should never put in your fireplace or wood stove.

~Paper, Bows, Glossy Paper, Cardboard & Packaging

~Plastics, Pine Needles, Live Garland, Live Wreaths or Flowers

~Styrofoam Containers, Egg Cartons, Dryer Lint

~Painted, Varnished, Stained or Treated Wood

~Engineered Wood (Plywood, Particle Board, Pressed Board, OSB) Glue compounds are used in the layering of these woods.

~Green Wood – Wood that is not dry will produce a lot of smoke and creosote.

~Driftwood – Driftwood contains salt which is corrosive. When heated, corrosion is accelerated and toxic fumes are produced.

These are just some of the items you should never burn. Please follow all safety directions on your wood burning appliance.

Always have a fire extinguisher and a carbon monoxide detector nearby and change the batteries on a schedule.

Preparing your home and business for Winter Weather

11/27/2018 (Permalink)

Storm Damage Preparing your home and business for Winter Weather Be prepared this winter

Winter weather is right around the corner so here are a few of our tips on how to keep your home and business disaster free.

• Keep cabinets in your kitchen and bathroom open to allow warmer air to circulate around the plumbing.

• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.

• Consider installing specific products to insulate water pipes, such as “pipe sleeves” or just use a dark colored sock for outside spigots.

• Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off”. Then make sure the outdoor faucet is open to help it drain completely while the inner valve is shut off.

• Ensure gutters are clean and secure. Allowing debris to accumulate could cause damming effects on gutters, leading to roof and water damage.

• If you are traveling, leave your furnace set to a temperature no lower than 55° F.

•Inspect property and pay specific attention to downed tree limbs and branches. Walkways and parking lots should be inspected for proper drainage. potential slippery or hazardous areas corrected with mats or non-slip surfaces.

•Preform or have a professional perform proper maintenance on your furnace.

•Contact SERVPRO about having an Emergency Ready Plan done for your business to ensure you are ready for any type of disaster.

•Contact SERVPRO of Harrisonburg/Rockingham County at 540-433-6100 for help when winter weather strikes.

What You Can Do To Help Prevent Water Damage This Season

11/27/2018 (Permalink)

Water Damage What You Can Do To Help Prevent Water Damage This Season Bathtubs can easily overflow, especially if left unattended with the water running.

We should always be conscious of the water we use and how it can actually end up causing damage. If we’re not careful we can be responsible for flooding or additional water damage in our homes. It is good to know things you can do to try and prevent water damage and what to look out for.

Lookout for Water Pipes

It’s getting close to that time of year where pipes can easily freeze. Make sure you don’t have any cracks in your piping or any slow drips. Cracks in your pipes often can result in not only leaks but when pipes freeze can increase the chance of your pipes bursting.

Long Showers

Many of us love long hot showers on these cold brisk weather days. Especially in the mornings to help warm us up. However, excess use of water can lead to flooding and pooling, which if you’re not careful, can cause water damage. The stagnant water and excessive moisture in your shower is something you should closely monitor so that it does not lead to mold growth and damage. Making certain also that your shower curtain is closed completely and that no water is spraying out is also important as if you spray too much water out of the shower and onto your floor it will seep through below your flooring. If you have shower doors instead of a curtain, make certain that they too close properly and that they are not leaking water out during your shower. If a hot bath is your preference, then watch how high you fill it up! You do not want to walk away and allow for your tub to overflow. You also do not want to fill it so high that when you get into the tub and sink down you cause water to overflow onto the floor.

Your Drains

It is good to make sure that your drains are working properly. Be it in your bathtub, shower, kitchen or bathroom sink, if a drain is not draining properly it can lead to water pooling and sometimes flowing over out of the sink, tub, etc. You should clean out your drains often as hair, debris, food pieces etc can easily clog them.

Toilets

Be careful to not clog your toilets. While sometimes it is unavoidable, always make sure to have a plunger available in case it should be needed. If you know something has clogged your toilet, be it paper or something a child placed it in and flushed, than do not keep flushing it. Until you are sure the clog has been dealt with properly, flushing can cause your toilet to overflow. Should that happen, do your best to clean up any water immediately.

Plants and Christmas Trees

It’s almost Christmas! Lots of us just love freshly cut Christmas Trees. However, those trees, of course, require us to water them or to keep them in water. Make sure you’re keeping your houseplants, any flowers watered and/or fed with what they need in order to keep them growing. Make sure to keep that Christmas Tree from drying out as it can otherwise go from a potential water problem to a fire hazard. However, be sure to monitor how much water isn’t being absorbed by the soil, plants, or the Christmas Tree. Excess water can and often will seep through crevices and cause damage to your home’s foundation, create sinkholes and more.

Should you encounter any sort of water damage at your home than SERVPRO of Harrisonburg/Rockingham County, is here for you! We are open 24/7 and can be reached at 540-433-6100. To receive assistance with water, fire or storm damage, give us a call.

Clogged Gutters - A Leading Cause of Water Damage!

11/27/2018 (Permalink)

Gutters play a key role in preventing water damage to your home. That is why it is essential that you keep your gutters clean and free of debris. Their purpose is to channel rainwater to the downspouts and away from the home, protecting roofs, walls, and foundations of homes. To keep gutters working properly, it is important to make sure that gutters are cleaned regularly so that water can flow freely to the downspouts and away from your home.

So how often should you clean your gutters? It is recommended that you clean your gutters AT LEAST twice a year!

Clogged gutters can cause many issues for a homeowner. If water finds its way into the walls and ceilings of the home, it will cause interior damage. In winter months, pooling water around the foundation of the home can cause foundation cracks if it freezes and expands. The paint and siding of a home can also be damaged as water overflows from the gutters.

Failing to clean gutters regularly can be a very costly mistake! It is one of the most important tasks of a homeowner and, if done on a regular basis, can prevent many homeowner headaches!

If water damage impacts your home or commercial facility, please call our crew at SERVPRO of Harrisonburg/Rockingham County at (540) 433-6100. We proudly offer 24-hour emergency service, and we are equipped to deal with any size disaster.

Cooler Weather Means an Increase in House Fires

11/27/2018 (Permalink)

Fall and Winter often bring an increase in the number of people who have lost their homes, and sometimes their lives, due to house fires. Here are a few reasons why house fires typically happen more during the colder months:

More Time Spent Indoors

Colder weather means that most people find themselves wanting to make like a bear and hibernate. People are much more inclined to spend a lot more time at home curled up under a blanket with a cup of tea, or hot cocoa than they are outside socializing. Homeowners that are normally outside during the warmer months find themselves, their kids, and their pets spending days on end staying completely indoors. All of this time indoors means that the family is using more electricity and heat sources than usual which greatly increase the chances for a house fire.

Additional Heating Methods

Most people use multiple heating sources during the winter on top of their normal furnace usage. Space heaters and fireplaces are all used to help create extra warmth or beautiful ambiance during the cold seasons. Knowing how to properly use a space heater can potentially avoid it from causing a fire. It is best to make sure you are not placing it near anything that could catch on fire, to not leave it too close to any fabrics or your bed and not to leave it unattended. When purchasing a space heater trying to look for and purchase one with safety features that’ll turn off by itself if knocked over or if it becomes too hot. It is especially important in keeping your home safe this winter. Fireplaces should always be watched and attended to and not left alone to burn.  It is common for sparks and burning wood to fly out from the flames, even around some fireplace screens. These can easily catch carpet and nearby flammables on fire.

Cooking

Most fires that happen inside homes during the winter are ignited from cooking. The colder weather forces most of us to cook indoors instead of using the outdoor grill. All of the extra meals, especially large holiday ones, increase the chances of a house fire. Making sure someone is always present and paying attention while a meal is cooking is key to keeping your home safe. 

If your home does experience a fire, the professionals at SERVPRO of Harrisonburg/Rockingham County are here for you. We can be reached 24/7 at 540-433-6100.

Why you should never use bleach to clean mold

11/27/2018 (Permalink)

Chlorine Bleach is often regarded as the answer to stopping mold growth and removing the mold. However, this is a myth. Bleach does not exonerate mold. Here are three reasons why bleach is not the answer to mold, and should never be used to clean a mold-contaminated area.

1. Bleach Loses Effectiveness Over Time

Chlorine bleach can dissipate rapidly, causing the bleach to be less effective. Over time this occurs because chlorine can evaporate and even faster in areas that are above room temperature. When the chlorine disappears, the bleach bottle turns into a bottle of salt water.  

2. Bleach can actually contribute to mold growth

Chlorine bleach was made to clean surfaces, therefore can only kill surface bacteria and mold. This is due to bleach’s ion structure, which prevents the chlorine from penetrating porous material such as wood and drywall. When mold grows in porous areas, the enzyme’s roots grow deep within the material, rendering the bleach ineffective of exterminating the mold. The bleach can only remove the green stain from the mold, allowing the surface to appear clean. But underneath the surface, the water component of the bleach penetrates and helps the internal roots to continue to grow, causing mold to reappear.

3. Bleach is Toxic

Bleach emits harmful fumes that pollute the air we breathe and can become harmful to humans and even pets. Over a period of time, inhaling the gases bleach emits can deteriorate the lungs and esophagus lining in addition to the scarring of the respiratory tract, which occurs in earlier stages. Also, research shows that household bleach is one of the leading causes of accidental poisonings in the United States.

Two reasons you can get mold in your home is… heat and humidity. Mold thrives in dark, moist areas, and humidity only helps that process. That’s why if you experience water damage and don’t take care of it the right way and in the first 48 hours; mold will begin to grow.